Utah Healthcare Corps (UHC) Community Health Worker (CHW) – Fourth Street Clinic

August 10, 2021


Have you ever helped a family member or friend receive healthcare services? Do your neighbors or friends come to you for help? Are there things harming your community you feel passionate about changing? If the answer to any of these questions is "yes," this might be the service opportunity for you.

Position Title: Utah Healthcare Corps (UHC) Community Health Worker (CHW)

Site Location: Fourth Street Clinic, 409 W 400 S, Salt Lake City, UT 84101 and Fourth Street partner sites located in Salt Lake County

Program Start Date: HIRING URGENTLY 

Position Description: CHWs are trusted, knowledgeable frontline health personnel who typically come from the communities they serve. CHWs bridge cultural and linguistic barriers, expand access to coverage and care, and improve health outcomes.

This position will support COVID-19 emergency response efforts, which will include providing assistance for COVID-19 positive homeless patients who are being discharged for quarantine and isolation. The service schedule will consist of 10-12 hours shifts on Saturday and Sunday, as well as eight hours served between Monday-Friday. Weekend shifts are required. Candidates must reside in Salt Lake County and have reliable transportation. Responsibilities include, but may not be limited to, the following:

  • Manage discharge line for hospitals and homeless resource centers
  • Coordinate travel for patients with contracted transportation service
  • Meet clients at contracted quarantine and isolation lodging (must go in pairs and use provided personal protective equipment [PPE])
    • Conduct intake:
      • Provide welcome packet (includes pulse oximeter)
      • Ensure food supply through the weekend
      • Note medical and behavioral health needs via intake form
      • Note medications and review medication adherence protocols (may include picking up emergency medicine if pharmacy won’t deliver)
      • Educate client on who to contact in case of emergency
        • Provide C19 education (for example, pulse oximeter usage)
      • Collect clinic-patient contract and consent
    • Assist in providing food needed for weekend placement

Additional CHW responsibilities include, but may not be limited to, the following:

  • Establishing trusting relationships with patients and their families to help them become more engaged in their health
  • Conducting intake interviews with patients utilizing motivational interviewing and health coaching, and enrolling and/or referring patients into applicable health and community resources
  • Following-up with patients via phone calls, home visits, and visits to other settings where patients can be found
  • Working closely with clinical teams to ensure that patients have comprehensive and coordinated care
  • Documenting patient activities and outcomes in appropriate databases
  • Attending team meetings as assigned to discuss progress, successes, and challenges related to the position
  • Other duties as assigned by clinic or supervisors must be in accordance with AmeriCorps terms and conditions

About AmeriCorps: UHC, an AmeriCorps program of the Association for Utah Community Health (AUCH), currently supports more than 20 members serving in over 10 sites throughout the state of Utah. UHC CHWs make a difference in the community by providing vital health education and connections to health and social resources to improve patient lives.

AmeriCorps engages more than 80,000 Americans in intensive service each year at 21,600 unique sites including nonprofits, schools, public agencies, and community and faith-based groups across the country. Since the program’s founding in 1994, more than 1 million AmeriCorps members have contributed more than 1.4 billion hours in service across America while tackling pressing problems and mobilizing more than 2.3 million volunteers for the organizations they serve.

AmeriCorps is a program of the Corporation for National and Community Service, a federal agency that engages millions of Americans in service through its AmeriCorps, Senior Corps, Social Innovation Fund, and Volunteer Generation Fund programs, and leads the President’s national call to service initiative, United We Serve. For more information, visit www.NationalService.gov

Service Schedule: UHC CHWs are expected to serve at least 1700 hours over 52 weeks (one year). This includes participating in direct service, additional activities, events, service projects, and training as provided or mandated by the program. Exact service schedule will be determined in coordination with supervisors but will take place during normal business hours.

Program Benefits: Full-time UHC CHWs will receive the following program benefits:

  • Living stipend in the mount of $2,083.33/month ($25,000/year), distributed bi-monthly
  • Eli Segal Education award in the amount of $6,195 upon successful completion of service
  • Postponement of eligible student loans
  • Health insurance premium reimbursement (to include dental) up to $170 per month for those not enrolled in a plan
  • Childcare assistance, if eligible
  • Professional development and subject-matter training

Qualifications and Requirements: The following requirements must be met to be considered for the program:

  • At least 18 years of age
  • High school diploma or GED
  • Pass the necessary program background checks
  • Legal Permanent Resident or citizen of the U.S.
  • Written and oral fluency in English, Spanish fluency desired
  • Flexibility to serve on-site and remotely as required by site in response to COVID-19
  • Basic computer skills
  • Ability to commit to approximately 33 hours per week for 52 weeks (one year)
  • Ability to attend a mandatory 3–5-day virtual orientation
  • Ability to develop and maintain positive relationships with patients and program stakeholders
  • Understanding of, and sensitivity to, the target community
  • Good communication skills such as listening, speaking, and writing
  • Ability and willingness to provide emotional support, encouragement, and motivation to patients
  • Ability to work independently and as part of a group
  • Willingness to take initiative and be pro-active in daily work
  • Willingness to travel to community-based organizations and patients’ homes as needed

A national sex offender, state, and federal background check will be conducted on all potential candidates. Women, minorities, veterans and people with disabilities are encouraged to apply. Reasonable accommodation will be made for those with disabilities.

How to Apply: Interested candidates should send resume and cover letter to Cynthia O'connor at cynthia@auch.org